Are there best practices to performing brokerage operations?
There is not one best practice for brokerage operations. Although operations are standard across the brokerage industry, each firm has different preferences and approaches in how they process non-differentiating activities. Through this understanding that one size does not fit all, a business process automation (BPA) solution provides flexible, customizable, and efficient best practices to brokerage operations. Best practices have not been fully embraced yet because of the industry’s lack of awareness of the value Business Process Management (BPM) brings to a firm, their perceived higher priorities, and the misperception on the part of some firms that their back-office operations yield a competitive advantage.
