Are there any special download issues for AOL users?
We’re glad you asked! We have had a number of our AOL users reporting problems with downloads. This is not isolated to our site. Here are a couple of issues we have found; if you are an AOL user and can provide any additional information, please send us a note. • AOL tends to time out and log off users who are only using AOL for Internet activity, such as a download. It appears to the AOL server that you are idle, and it will log you off. To circumvent this, stay at your computer and click in an AOL chat room or Channel every few minutes. This is often the only way to keep AOL going during a download. • If you have call waiting on your phone, a call can cancel your download. See AOL’s instructions on how to disconnect this feature.
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