Are there any spare parts included when ordering Laitram equipment?
• If a lease order is placed, then basic spare parts are included in the shipment depending on the mix of equipment and the distance from a Laitram service center. If equipment is purchased, spare parts kits can be ordered separately for most Laitram equipment. • Who do I contact if my equipment needs repair? • If you are located in an area where there is a Laitram serviceman stationed, you should contact that person. If not, then contact the Laitram Service Department in our home office in New Orleans. • Where are Laitram Service representatives located? How can I get in-touch with them? • Service representatives are located in the following areas: 1) the U.S. Gulf Coast (specifically Alabama, Louisiana, & Mississippi), 2) Newfoundland, Canada, 3) the U.S. West Coast (specifically Washington), and 4) Denmark. They can be reached by phone, fax, or beeper. For specific contact information, go to Sales & Worldwide Locator Map . • Does Laitram have a warranty on their equipment? • Yes. La