Are there any short cuts to documenting employees with substance abuse problems?
No. Behaviour at the best of times is complex. Substance abuse or addiction has social, economic and legal implications and the matter deserves the utmost time and attention. It is critical to observe behaviour, not diagnose personal problems. Recording what you see and hear is necessary when a pattern of deteriorating performance emerges. Well-substantiated documentation will provide objective information to set the stage for possible corrective action. It will also help the employer/supervisor avoid becoming personally involved in the employee’s problems. The documented behaviour must be observable and verifiable. It is also very important to follow your company’s specific guidelines for documenting employee performance to ensure you are in compliance with company policies and privacy legislation.