Are there any security concerns with delivering remote online storage or backup solutions?
Vembu: Well yes, the moment you put up confidential and proprietary information through the wire, there is a security issue. But as is the case with every other online transaction, if adequate controls are in place, this can be rendered a non issue! This is why we take data encryption pretty seriously. A user’s data is encrypted the moment it leaves her machine, so besides being unable to get at the data, you won’t even know if the file being backed up is a ppt / doc / xls / etc. In fact, we offer between 64-448 bit military strength encryption with algorithms that haven’t been broken to date! MSPA: What role should an MSP play when it comes to helping their clients develop a Disaster/Recovery Plan and how should remote backup fit into that strategy? Vembu: I’d imagine that providing a disaster/recovery plan should be up there in every MSP’s ‘menu card’. It’s an obviously managed service, and even the typical online backup provider pricing model based on a ‘per month per seat fee’ is r