Are there any restrictions in transferring my number to BroadVoice?
• Your current account must be active and in good standing with your existing provider. There may not be a line freeze or a pending order on your existing phone. • You will need to provide BroadVoice with the exact Name, Service Address, and Billing Telephone Number (BTN) on record with your current provider, including any capitalization, punctuation and/or abbreviations. • The number you are transferring must be within BroadVoice’s service area. Click here to check if your number can be transferred. • DSL can be transferred; however, you must first request that your existing DSL be assigned a new “Virtual Number” or “Billing Number.” Once you have confirmed that your existing service is not connected to your DSL service number, you may request to transfer your original number to BroadVoice. NOTE: You will lose DSL service if you attempt to transfer your number to BroadVoice without first separating it from your DSL service.
