Are there any reasons why legal protection might not be granted if a claim arises?
Usually certain conditions need to be met for the supplier to provide legal protection to a customer if a claim arises. These will be laid out in the terms and conditions of the supplier’s license agreement. For example, the customer may need to notify the supplier of the claim within a certain timeframe and customers must be in compliance with the terms of the license agreement for the legal protection to be offered.
