Are there any misconceptions about instant messaging or IM Manager?
deSouza: I think the biggest myth we hear is that some companies don’t believe they have instant messaging within their company. They will say, “Nope, we didn’t deploy the IBM or the Microsoft product. I think it’s a toy for teenagers.” We still hear that. We have this free download off our Web site — www.imlogic.com — called IM Detector, and that gives you a free report of how many users you have on AOL, MSN and Yahoo. That’s a big eye-opening event for a lot of IT departments.