Are there any issues with the Songs downloader and Apple Mac OSX 10.6 (Snow Leopard)?
Yes, you might receive an unexpected error message whilst installing our downloader alongside Snow Leopard, which suggests that the installation has failed. In fact the downloader probably has installed successfully. If you receive such a message go to the Install Downloader section (click ‘My Account’ and look at the foot of the page). Then click on the message ‘Click here if you have the Sky Songs MP3 Downloader already installed.’ This will confirm to the website that the downloader installation worked and you will then be able to start downloading songs. If you have any further problems with this please email through to SkySongs@BSkyB.
You may receive an unexpected error message whilst installing our downloader with Snow Leopard, which suggests that the installation has failed. In fact the downloader probably has installed successfully. If you receive such a message go to the Install Downloader section (follow the My Account link and look for this section near the end of the page). Select the message Click here if you have the Sky Songs MP3 Downloader already installed, and confirmation that the downloader installation worked will be sent to the website. You will then be able to start downloading songs. If you have any further problems with this please email us at SkySongs@BSkyB.com. • In what file format are the music downloads? All downloads from Sky Songs come in the MP3 format. This is the most common format for digital audio files so you will be able to play them in most media players and portable music devices, including iPods. • How good is the quality of the music from Sky Songs? All the music files at Sky So
