Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Are there any instructions for posting Local recoupments?

April 26, 2017instructions local posting recoupments

0

Posted

Are there any instructions for posting Local recoupments?

1 Answer

0

Posted

Instructions to the manual are forthcoming for posting Local Recoupments; however, they are posted as “LR” in the payment method field on the Payments screen. A “LR” payment can be used for a recoupment that was not posted correctly in EPICS. Prior to posting a “LR” payment, you should contact the EPICS Automation Support team to ensure double posting does not occur. QUESTION: I am trying to enter a payment and receiving the error message: ‘No debtor found’. ANSWER: A debtor must be added from the Claims Detail screen before any payments can be posted.