Are there any Independent Agencies that can help confirm a companys reputation?
Yes. This is a very important step in researching your extended warranty. All companies will claim good “after sale” service but you should check independent sources that can verify how many complaints a company receives, the nature of the complaints and whether the company has satisfied the customer. It is also a good idea to check the claims administrator and insurance company’s complaint record as these, and not the sales organization, will be the ones whom you will be receiving service after the sale. Agencies such as the Better Business Bureau and WebAssured offer an unbiased history of reported complaints and whether the company satisfied the issue. Choose only an extended warranty company that chooses to adhere to best business practices and is proud to display the results through one of these reputable agencies.
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