Are there any hidden costs in a unified communications system?
bobbyz, Unified Communications can mean many things to many businesses and each user and group in a company can have different needs driving costs up. I good unified communications system should enable the tools for each group, user and location to seamlessly move communications across all mediums for example: voice to cell, group, IP phone and back, instant message to email to SMS and back, group collaboration that starts with basic im group conferencing, deskshare then to full audio conferencing all for a layman to be able to use, overlay all with presence any your talking serious productivity from UC. Problem with these UC tools from traditional systems first: is it is rarely possible, secondly costs $1000 per user for a fraction of the above, and requires full time staff to keep the tools; well unified. PanTerra’s WorldSmart a cloud-based UC service enables all the above for a fraction of the cost and benefits a per month subscription without any burden of ownership. Subscriptions
