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ARE THERE ANY EXCEPTIONS TO THE MANUFACTURERS DUTY TO REFUND OR REPLACE?

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ARE THERE ANY EXCEPTIONS TO THE MANUFACTURERS DUTY TO REFUND OR REPLACE?

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10

The manufacturer does not have a duty to make a refund or provide a replacement car if: (a) the problem does not substantially impair the value of the car to you, or (b) the problem is a result of abuse, neglect or unauthorized alteration –such as a dealer installed option– of the car.

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