Are there any differences between Consumer Reports Patient Ratings and the governments HCAHPS survey results?
Yes. We’ve converted the government’s survey data into easy-to-understand Ratings to provide you with: • an easy-to-compare visual means to assess the data • a scoring scheme to help you interpret what the numbers mean and • an “overall” score for each hospital. Why can’t I find my hospital? Childrens’ hospitals are excluded because the HCAHPS survey asks about adult care only. Department of Defense and Veterans Affairs hospitals do not report HCAHPS data to the Centers for Medicare and Medicaid Services. Our Ratings also exclude 331 hospitals that participated in the June 2009 HCAHPS data release. Of those, 121 hospitals reported fewer than 100 completed surveys–samples too small to yield reliable Ratings. We also excluded 219 hospitals that the Centers for Medicare and Medicaid Services noted had discrepancies in the data collection process (9 hospitals are excluded for both reasons). In addition, some hospitals were omitted due to a mapping issue. Read more in our Hospital Ratings
Related Questions
- Since the average number of problems is small for most models, is Consumer Reports overemphasizing differences that may not be important?
- What roles will hospitals or their survey vendors and the federal government play in the national implementation of HCAHPS?
- Are there any differences between Consumer Reports Patient Ratings and the governments HCAHPS survey results?
