Are there any device preferences that need to be set prior to installing and using Field Force Manager?
Yes. Verizon Wireless values your workers’ privacy. Because of this, the mobile phone is defaulted to only acquire location information when dialing “9-1-1”. To use Location Based Services (LBS) such as Field Force Manager, you must first enable location services on the mobile phone. • Go to the mobile phones’ Home screen and press the Menu button. • Scroll to Settings and Tools and press the OK button. • Scroll down to System and press the OK button. • Select Location and choose Location ON. The LBS status indicator to the left of the phone’s battery indicator should change from “E911 Only” indicator to the “Location ON” indicator Note: Consult the users’ manual for the mobile phone for exact instructions as the steps may vary by mobile phone manufacturer.
