Are there advantages to informal collaborative learning as compared to informal individualized learning?
Jay: Learning is social. Most learning is collaborative. Other people are providing the context and the need, even if they’re not in the room. Relative advantages would depend on the nature of what’s being learned. I don’t sense that there are absolutes. Coach: How can organizations optimize the workplace for informal learning? Jay: I’ve written books on this, but in short, organizations need to trust their people. People confronted by high expectations tend to live up to them. (And when confronted with low expectations, they tend to sink down to a low level.) There are hundreds of smaller interventions that nurture informal learning. Examples might be setting up facilities to encourage conversation, providing time and encouragement of reflection, displaying graphics that explain company processes, building a social network infrastructure, setting up ways to share information, and viewing learning as part of every job. There’s a lengthy summary of this at Internet Time Wiki. That’s the
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