Are there advantages to having AAAs separate from service providers?
Yes, there are three advantages. First, because AAAs do not provide services directly, they can administer a competitive bidding process with local organizations that maximizes the efficient use of limited resources. Second, they can function as an independent evaluator to monitor the quality of services delivered by providers. Third, because they are service-neutral, AAAs are in a position to take on special roles that require an agency with no bias towards particular services. Those special roles include care manager and MI Choice waiver agent.
