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Are the user ID and password case sensitive?

Case Id password sensitive user
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Are the user ID and password case sensitive?

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A. The User ID is NOT case-sensitive but the password IS case-sensitive.

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Yes. If you type your new user ID and password in all lower case letters, you will need to always type your user ID and password in lower case. Be careful of the CAPS LOCK under the TAB. It is a very easy mistake to press the CAPS LOCK and then quickly lock yourself out of CB Connect.

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The User ID is not case sensitive. The Password is case sensitive.

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