Are the shipping times and processing times the same for diploma frames and bigger items?
No. These items generally come directly from the manufacturer and often take 2-3 weeks for processing and delivery. The website should indicate if the item will take an extended amount of time. You will also receive an e-mail from customer service telling you if there will be a delay. Please note that diploma frames sometimes take a bit longer during Graduation and Christmas seasons. If you are still unsure about processing or shipping times please contact customer service. Please note that unlike pre-order items diploma frames and other drop-ship items are charged when they are processed not shipped. Back to top Q: How do I get my diploma in my diploma frame? A: You will receive your diploma in the mail a few weeks after your graduation ceremony. The diploma frame you buy from us will contain instructions of how to insert your diploma into the frame. Back to top Q: What are Pre-Order items? A: A Pre-Order item is an item we have not yet received but are taking orders for. You may orde
No. These items generally come directly from the manufacturer and often take 2-3 weeks for processing and delivery. The website should indicate if the item will take an extended amount of time. You will also receive an e-mail from customer service telling you if there will be a delay. Please note that diploma frames sometimes take a bit longer during Graduation and Christmas seasons. If you are still unsure about processing or shipping times please contact customer service. Back to top Q: How do I get my diploma in my diploma frame? A: You will receive your diploma in the mail a few weeks after your graduation ceremony. The diploma frame you buy from us will contain instructions of how to insert your diploma into the frame. Back to top Q: You didn’t answer my question. What do I do now? A: You can contact us at support@dawgwear.
