Are the hotel’s desired products generally readily available?
UH: It’s very difficult to find the right products that you’re looking for. The first delivery will come out perfect and then you struggle. RC: Until suppliers get the contract from you they will come to the hotel 10 times, but once the business is in their hand you have to run to them. JF: Most of the suppliers do not have the products here, they all get them from abroad, such as from Eastern Europe; it always takes time. Asif Khatri: It’s very slow. They cannot meet the delivery deadline because they’re relying on everybody else. For Hilton, we never go for operating equipment, linen, towels or guest amenities from global suppliers. We have local suppliers and we know the time from order to delivery will take six months, so we have to order six months beforehand. Hla Tun: Goods are always produced abroad and come by shipping, unless you’re prepared to pay extra. Suvarna Bahadarpurkar: For it to improve, companies should keep a certain quantity of goods in town. You just cannot change
