Are the employees courteous and responsive?
Historically, all aspects of the automotive industry have suffered from a macho attitude and repair shops are no exception. This can result in minimal communication about what exactly they plan to do to your car. Don’t accept this. If the manager is unwilling to explain verbally and in writing on your work order what services they’ll perform and how much it will cost beforehand, put your ride in reverse and find another shop. In addition, state law requires that they call you before any major repairs are made to get your approval first. When you pick up your car there should be no surprises.
Related Questions
- Many states allow officers to be excluded or have a minimum number of employees before I am required to buy Workers’ Compensation Insurance. Do these follow through to Longshore?
- Some employees who are required to travel can deduct $11 per meal, regardless of the amount paid for the meal. Does that apply to me?
- Are the employees courteous and responsive?
