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Are the customers eligible for compensation for delays beyond 12 working days?

April 26, 2017compensation customers days delays eligible working

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Are the customers eligible for compensation for delays beyond 12 working days?

1 Answer

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Yes. Effective from July 17, 2009, banks will have to pay customers Rs 100/- per day for delays beyond 12 working days. This will have to be credited to the account of the customer without any claim being made by the customer.