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Are the counselor’s competent and well trained?

April 26, 2017Competent counselor trained

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Are the counselor’s competent and well trained?

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All counselors are required to attend class and pass an IRS test as well as one related to Kentucky returns. In addition, those who do e-filing are also required to pass a proficiency performance review with the TaxWise software. All counselors are required to be certified annually.