Are the approaches likely to be successful in achieving a viable, new social contract at work?
The cases include a spectrum of different approaches that have been used to link employee and shareholder interests more effectively. Eastman Kodak represents a firm with a longstanding reputation for assuming social responsibility for its employees (and their communities) that is now redefining its social contract in order to complete in a world in which it can no longer guarantee employment security. Lucent Technologies is a relatively new firm that is attempting to shed its AT&T legacy of bureaucratic paternalism; however, it also inherited both a strong set of leadership values regarding responsibility toward its employees and a relationship with two unions that includes a consultative structure designed to address issues of common concern. Xerox has maintained a longstanding labor-management partnership grounded in a workplace-level employee involvement and teamwork process. Saturn goes a step further in institutionalizing its labor-management partnership by having union represent
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