Are Tesco Talk Wi-fi instant messages free?
Yes, all instant messages you send while you and the recipient are both online in a Wi-fi enabled area will be FREE*. You can check your recipient is online before sending the instant message by checking the icon is green next to their name at the top of the ‘Messages’ or ‘New Message’ screen. If the icon is green this means that they are online, if it is orange then they are offline. * Please be aware that contacts may appear green and online, but may have just become offline. This is due to a 90 second delay for information to be relayed from our servers to your mobile handset. In this instance you will not be sending an instant message but instead an SMS. This will be charged at your normal network rates. If you encounter any problems, please contact our customer care team on: You can contact us by phone, email or letter. Our customer care team is available 9am – 9pm, Monday to Saturday and 10am – 4pm Sunday. Just call 0845 300 20 20** and one of our friendly staff will be happy to
