Are team members trained and supervised?
Team members are initially trained through videotapes, hands-on personally supervised training, plus written and oral testing. Ongoing training “refresher” meetings are run several times throughout the year. Each team includes a team supervisor to see that cleaning tasks are correctly completed. Our client services manager will call you after every clean to ensure that everything was to your satisfaction.. All teams have company cell phones and all company cars have GPS tracking devices so the office is in touch with the teams at all times.
