Are systems with obligatory OBU suitable for temporary customers?
If OBUs are obligatory, the problem of infrequent users in the form of merely sporadically used domestic vehicles (vintage cars) and vehicles from abroad which enter the country only rarely, affects both system approaches, i.e., both satellite-based as well as the microwave-based toll collection in the same way. A solution for this requires distribution logistics and the necessary “point of sale” channels for issuing and taking back the OBUs incl. billing. When handling temporary customers, handling time plays an important part – also with regard to EU law which regulates access for foreigners that is free from discrimination. To fulfil these requirements, all relevant processes were optimized and automated as much as possible, which achieved a reduction in the existing service duration. Starting with the registration and ending with OBU output and OBU returns handling, the customer processes including billing currently take 5 minutes. A supplementary variant for the obligatory OBU is
