Are staff working for the external collection agencies collecting debt on our behalf able to remit GIC?
Yes, they have the authorisation to remit GIC up to and including $10,000. The authorisation has been given under the Taxation Administration Act 1953. In making decisions on the remission of GIC they follow the same guidelines used by internal Tax Office staff – see the previous question for further detail. This ensures consistency of treatment for taxpayers, regardless of whether they are dealing with Tax Office or external collection agency staff.
