Are Retailers Required to Disclose What They Consider Return Fraud and Abuse?
TRE works with each of our retail customers to ensure they have disclosure practices that comply with all state and other laws. This includes emphasizing return policy disclosure signage in a conspicuous place, visible to the public in the premises where the goods are sold, and by printing the return policy on the sales receipt. Verify-1’s technology uses a complex set of mathematical algorithms to analyze return patterns and flag for retailers those returns considered suspicious. While signage varies from retailer to retailer, someone who is denied usually returns in a manner which exceeds 99% of typical shoppers. In addition, retailers can use Verify-1 to issue warnings to consumers before issuing a return denial; therefore, warnings can be a visible indicator of the rules in action well before a denial might occur. To reduce your likelihood of being warned or denied on a return, a consumer should consider the factors listed in question #14 above and reduce their frequency of returns
