Are retailers just paying lip service to customer demands?
Caroline: Retail is obviously a very consumer-driven industry and it’s essential that retailers respond to what customers want in order to stay competitive. ‘The next generation of graduate recruits will be much more environmentally aware.’ Consumers are demanding ever-higher levels of integrity from supermarkets and all the signs show that this is only set to increase in the future. A lot of changes that retailers are making, such as reducing energy consumption, will also be financially beneficial to them. However, it’s not just about profitability – environmental and ethical issues are a huge concern and it would be foolish to ignore them, especially when we have the potential to make such a big difference. Mike: These issues are only ever going to get more important and we need people who are going to take these issues seriously. Creating sustainable practices can only be beneficial for both our environment and our businesses in the long run. The next generation of graduate recruits
