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Are residents allowed to have family contact through mail and phone calls?

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Are residents allowed to have family contact through mail and phone calls?

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Contact by Mail Children may send and receive mail at any time, unless limited by the Service Plan. Parents are encouraged to write regularly. The children often worry and get upset when long periods of time go by and they have not heard from their parents. The children need to know what is happening with their family and to have the assurance that they can get in touch with their family at all times. It is also important that we are able to contact parents at all times in case of emergency. It is imperative that parents or guardians notify us of any change of address, phone, marital status, or employment as soon as possible.

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