Are refurbished products like new?
Refurbished products do not always come with or have the same accessories that a new unit has, i.e. storage case, cleaning brush, hair combs, oil, ect. We try to list everything that comes with the unit in the product description however items included can vary from shipment to shipment. Refurbished products may have scratches or other minor cosmetic defects but are functionally like new and dependable. We receive a very small percentage (<2%) of returns due to defects because they are checked twice for proper working condition and quality.