Are Redken products sold at mass merchandisers, grocery chains, etc. of the same quality?
We would like to inform you that Redken products are authorized for sale to consumers exclusively through professional beauty salons. Only through these channels, will you receive professional product, professional advice and the Redken warranty. When the product is sold at mass merchandisers, grocery chains, large retailers, drug stores etc… Redken has no information about the product – its origin, transport & storage conditions – and therefore cannot guarantee its quality. We would therefore recommend purchasing through your hairdresser to ensure that you are receiving a personalized consultation, Redken quality product and that your purchases will be fully guaranteed. Should you have any additional questions, please do not hesitate to contact the Redken Hotline toll free at: 1 866 973-3536, Monday through Friday from 9am to 5pm ET.
