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Are recipients entitled to any free support from Microsoft?

April 26, 2017entitled Free Microsoft recipients support

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Are recipients entitled to any free support from Microsoft?

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A. No. Recipients have received a donated version of an operating system that attracted free support from Microsoft when it was originally sold. This free support expired some years previously (as donated PCs are typically over three years old) and is therefore no longer available. Recipients are, of course, able to purchase support from the range of Microsoft support options available, or from one of the many other support suppliers located throughout in Australia. The MAR you purchase your machine from also may offer support for a limited amount of time.

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A. No. Recipients are able to access Microsoft’s no-charge electronic support or purchase support from Microsoft or another supplier. Visit http://www.microsoft.com/support/ for more information.