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Are Prepaid CUG Customers able to activate the ‘CARIBBEAN PLAN’?

April 26, 2017able activate CUG customers prepaid

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Are Prepaid CUG Customers able to activate the ‘CARIBBEAN PLAN’?

1 Answer

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Yes. Prepaid CUG customers are able to activate the ‘CARIBBEAN PLAN’. In order for a Prepaid CUG customer to use the service, the customer MUST use (*9) before the number being dialed. E.g. If a Prepaid CUG customer is calling Honduras, Panama or Haiti, then the prepaid CUG subscriber would dial (*9) + area code (011) before the number, i.e. *9011509xxxxxx. Note: *9 + mobile number is only for calls out of the CUG. If a CUG call is made, then the Prepaid CUG Customer dials the number as normal. If a prepaid CUG customer calls another prepaid CUG customer using *9 + mobile number, then there will be a charge as per normal.