Are pre-owned items cleaned or reconditioned prior to be listed for sale?
Absolutely. Leather goods go through a multi-step cleaning and rejuvenation process prior to sale which includes heating the item (yes, we gently heat leather items prior to conditioning to assist in the absorption of nourishing oils), conditioning and cleaning the exterior, cleaning the interior, and polishing hardware. Jewelry is cleaned, polished and in many cases reconditioned by the manufacturer. For example, our Tiffany jewelry is sent back to Tiffany & Co. to be professionally polished.