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Are parcels covered by transit insurance?

April 26, 2017Covered Insurance parcels transit

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Are parcels covered by transit insurance?

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No, there is no insurance covered with the parcels. We will provide a tracking number for registered or express post so you can easily locate your parcel. You may call Australia post on 13 13 18 for details or contact us for assistance.

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All Active eTrade parcels have full transit insurance, so if an item gets mislaid in transit, you will receive either a refund or, if available, a replacement. If you have not received your item please contact us within 15 days from the date of payment. If you postpone advising us for more than 30 days we will not be able to trace the item. Go Top 5.