Are outsourcing contracts delivering benefits for the public sector?
PricewaterhouseCoopers addresses the questions surrounding the delivery of UK public sector outsourcing programmes. May 2007 As the public sector continues in its drive for improved efficiencies and effectiveness in order to achieve better value for money in public services, the use of the private sector is becoming an increasingly accepted part of delivery against these objectives. The ability to access the private sector’s experience and specialist skills in order to better allow the public sector to concentrate on its core tasks has led to a growing recognition amongst government entities that outsourcing or strategic partnering can act as a catalyst for change. The processes and models for effective outsourcing and strategic partnering are still under development and many questions still surround the delivery of these programmes in practice: • How well is outsourcing actually working for the public sector? • Are public sector bodies realising the benefits they anticipated? • Is out
