Are other UC campuses moving towards a shared service center model?
UC Santa Cruz consolidated administrative services in 2004‐05 in the areas of HR, accounting and IT. Although they did not use a shared service center model, per se, they consolidated functions from decentralized units into a more centralized structure. The consolidation was done in response to fiscal challenges, and we understand there is a high degree of satisfaction with the model. UC Berkeley recently established an HR Shared Service Center for its administrative divisions (similar to ARM). Berkeley’s Operational Excellence initiative was launched to evaluate other administrative functions and identify areas for improved efficiency. The remaining UC campuses are looking into shared service models.
Related Questions
- What are examples of non-sponsored billings that will be created in the Accounts Receivable Shared Service Center?
- What are examples of sponsored billings that will be created in the Accounts Receivable Shared Service Center?
- How can the new ruling system be applied to a shared service center or a distribution center?
