Are organizations and companies simply chasing after the award and ignoring the lessons of performance improvement?
The perception by some that winning the award is the goal of Oklahoma companies and organizations is not supported by the facts. The Oklahoma Quality Award winners didn’t apply the concepts of performance excellence to win an award. They did it to win customers. They did it to grow. They did it to prosper and to remain competitive in a world marketplace. Many organizations are using the Oklahoma Quality Award performance excellence criteria to assess themselves and to improve. The award program has helped to stimulate an amazing movement to improve Oklahoma businesses and organizations.
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