Are online fillable forms ‘best practice’ in forms management?
An implicit assumption that permeates the HR industry is that online fillable forms are ‘best practice’ in the forms management component of Onboarding. This assumption is evidenced by three things. First, online fillable forms are currently the tool of choice for organizations that are automating their forms management tasks. Second, an increasing number of vendors are offering ‘beginning to end’ Onboarding solutions that include online fillable forms. Third, the discourse on automated Onboarding is now moving beyond forms management to ‘Socialization’ as if forms management has already been taken care of. Looking more closely at the complex issues that surround forms management raises the following question: Are online fillable forms adequate when it comes to: (i) the new hire’s initial Onboarding experience, and (ii) the integration of pre-hire and post-hire systems? Benefits of online fillable forms Online fillable forms are undoubtedly a positive step in the automation of Onboardi
