Are offshore staff trained to overcome potential language and cultural differences?
Most definitely. Care Management International provides focused training and ongoing educational programs to help our associates achieve clinical, linguistic and cultural core-content expertise. Our recruitment, screening and hiring procedures are designed to enable us to recruit and retain the best possible talent with the right skills. Specific staffing profiles for each client’s business processes are agreed upon at the commencement of the engagement. We strongly encourage our clients to visit our offshore operations in India as part of their assessment process and to experience, in real time, the high levels of service and quality provided by CARE.
