Are my gift recipient’s images safe with ScanCafe?
Yes, they are. Your Gift Box will be tracked from door to door using our integrated UPS tracking system, and handled according to the same procedures that have allowed us to successfully scan over 20 million images. While at our scanning facility, your recipient’s images will be under 24×7 monitoring in a controlled-access, climate-controlled environment, and handled with our usual white glove treatment by trained technicians. In addition, all Gift Box orders are covered by our standard $1,000 handling guarantee, which promises that if your recipient’s gift box is lost while in the possession of ScanCafe, we will compensate your recipient up to $1,000 in cash and a year of free scanning services. The gift box must be packed in accordance with ScanCafe packaging instructions in order to be covered by our guarantee.
