Are my employees covered for the same services even if they get care from a nonpreferred provider?
No. Some services are not covered if received from Nonpreferred Providers. For example, psychotherapeutic services and adult preventive services must be received from Preferred Providers in order to be covered. Your Benefit Booklet lists these services in detail. Also, benefits for some services are limited if received from Nonpreferred Providers, but are not limited if received from Preferred Providers.
