Are managers discouraging IT professionals from exhibiting citizenship behaviors the organization desperately needs?
Organizational citizenship behaviors (OCB), such as helping a coworker solve a problem, are workplace behaviors that promote effective organizational functioning but are discretionary, not directly or explicitly recognized by the formal reward system. In this session, Jo Ellen Moore, Ph.D., will discuss the research that brought about her article in the June 2005 issue of Communications of the ACM on technology professionals as organizational citizens. Additionally, get a sneak preview of Jo Ellen s new work on those lovable technology geeks that are such an integral part of nearly all organizations. Looking through a social psychology lens, she explores the social stigma connected with technology professionals. Yet, unlike traditional stigmas discussed in the literature, techies welcome their stigma, and even encourage it. Come and find out the positive and negative effects this technology geek stigma can have on an organization and its members.
