Are lenders expected to pay for the services provided to their borrowers through a referral?
No. Subscribers to MortgageKeeper simply provide their customers with a referral(s) to local service providers. • Are we liable for the services third party organization provide? No. In fact, the MortgageKeeper site contains a specific script for call center staff to read to the consumer which requires the consumer to affirmatively respond that they understand that they are receiving only a referral to publicly available services. Services may be helpful but referrals in no way way constitute an endorsement. • How many cities are in the database? Currently, MK offers local resources for 75 markets, including Washington, D.C. These metro areas represent 90% of all high-foreclosure markets. MK will continue to add markets as demand grows. If you don’t see a city or an organization that you believe should be in the database, please contact us: info@mortgagekeeper.org Frequently Asked Questions (Technical) • How do I obtain a password? In order to search the MortgageKeeper database, you mu