Are La Fronteras services confidential?
A. All services and written information at La Frontera are confidential as mandated by federal and state laws, rules, and regulations. Charts will not be released without the client’s written consent, except under the following circumstances: * Information from charts is requested through a valid court order or subpoena naming a specific individual * Child abuse or adult abuse is identified or suspected * The client is in a state of medical emergency that necessitates disclosure of information to medical personnel * The client threatens to harm someone, in which case the intended victim and the police will be notified Please be aware that clinical staff may listen to information about you volunteered by an outside source; however, information will not be shared with that source unless you have signed a release.