Are internal communities the new water cooler?
Michael Krieg from Web Crossing came over to give us a great demo of their WebCrossing Community and WebCrossing Neighbors (social networking) solutions. Web Crossing is a company with a long history, (founded in 1984 by Tim Lundeen) they have been working with communities for over 15 years. They have about 20 people in the company and are very global. The one takeaway: Internal communication ROI exists in reducing time to get key information and reducing email traffic, storage (not having store the same big PPT and Photos in 25 mailboxes), lower requirements for networking upgrades, and productivity savings from not having email clog the individual mailboxes. The best part of the company is they “drink their own Merlot” by leveraging their community offering for internal collaboration and communication. Since they have employees at several locations, they use blogs, photos and wikis to share information – e.g. one of their employees attended a seminar in China and sent photos and post