Are i711 call assistants and video interpreters certified to adhere to HIPAA rules?
Yes. In fact, the FCC has determined TRS, in all its forms, does not violate the privacy rules of HIPAA. TRS providers, including i711, are authorized to facilitate calls between health care professionals and patients (and between other HIPAA-regulated interactions) without requiring their call assistants or video interpreters to fill out a HIPAA agreement. For more information, visit this FCC link.
