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Are gratuities included in the rental cost? Is there a standard percentage in which to tip?

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Are gratuities included in the rental cost? Is there a standard percentage in which to tip?

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Gratuities are not included in the rental price. Recommended gratuities are 10% of the rental rate in high season and 15% of the rental rate in low season. These percentages apply to the entire staff, not each individual staff member, and are distributed among the staff members based on position and seniority. As a convenience to our guests, gratuities based on the above percentages, are included in the booking invoice and may be prepaid by the guest prior to the arrival date. Most guests prefer to prepay the gratuities for ease in the transport of funds and/or currency exchange.

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